Customer Service

8 Westpool Drive, Hallam VIC 3803

info@adjustafit.com.au   //   03  8786 3016

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Adjusta-Door

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ABN: 73 619 827 575

Terms and Conditions

“Company” means Adjusta-Fit Doors and Screens Pty. “Customer” means any person, firm, company, government body or other entity which the Company contracts to supply goods or services.

 

SERVICE ACCESS

 

While we endeavour to ensure that this Website is normally available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

 

VISITOR CONDUCT

 

Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to this Website will be considered non confidential and non-proprietary. We will have no obligations with respect to such material. You are prohibited from posting or transmitting to or from this Website any material that is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience.  OR which is technically harmful (including, without limitation, hacking, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).

 

INTELLECTUAL PROPERTY

 

The Customer acknowledges and agrees that all intellectual property rights in goods supplied by the Company are owned by the Jorgenson-Watts IP Pty Ltd and that the Customer acquires no intellectual property rights in any goods provided by the Company and any intellectual property conceived by the Customer in relation to the Goods will be the property of Jorgenson-Watts IP Pty Ltd.

 

LINKS TO AND FROM OTHER WEBSITES

 

Links to third party websites on this Website are provided solely for your convenience. If you use these links, you leave this Website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. If you decide to access any of the third party websites linked to this Website, you do so entirely at your own risk. If you would like to link to this Website, you may only do so on the basis that you link to in a positive manner.

 

DISCLAIMER

 

The content displayed on this website is the intellectual property of the Adjusta-Fit Doors and Screens Pty Ltd. You may not reuse, republish, or reprint such content without our written consent. All information posted is merely for educational and informational purposes and is not intended as a substitute for professional advice. Should you decide to act upon any information on this website, you do so at your own risk. While the information on this website has been verified to the best of our abilities, we cannot guarantee that there are no mistakes or errors. We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

ONLINE STORE

Orders, Sales, Deliveries and any and all commercial understandings and/or contracts are subject to the terms and conditions of the Warranty found on our Website.

PRICES

Prices listed on this website and terms and conditions of any kind relating to products displayed on this site may not be current or complete and therefore under no circumstances constitute an offer or undertaking by the Company. The Company reserves the right to vary the prices charged from time to time without prior notification.

 

SUPPLY AND DELIVERY

 

The Company shall not be responsible for any loss or damage to goods in transit or otherwise once they have been delivered to the Customer as aforesaid. Signature of any delivery note by any agent, employee or representative of the Customer shall be conclusive proof of delivery. Whilst the Company endeavours to effect deliveries or execute orders by the requested or estimated date, the Company shall not be liable for any loss or damage whatsoever (including, without limitation, special or consequential loss or damage) caused directly or indirectly by any early delivery or delay or failure to deliver.

 

RETURNS POLICY

A return can only be made if you receive a faulty product. All returns must be returned within 7 days of receipt. We will then process a full refund to the same Credit Card used in the original transaction (less our shipping costs).

 

Returns go to:

8 Westpool Drive, Hallam VIC 3803

DISPUTES

 

If a dispute arises in any way in connection with these Conditions, any orders placed by the Customer, any orders accepted by the Company or the supply of goods or services by the Company to the Customer, neither party shall start legal proceedings until the mediation procedure outlined in this Clause has been completed; provided however that this Clause shall not apply to disputes involving amounts owing by the Customer for goods or services supplied by the Company to the Customer or urgent interlocutory relief.

 

The mediation procedure is:

a.    either party may start mediation by serving a written mediation notice on the other, stating briefly and clearly the nature of the dispute;

b.    when the other party receives the mediation notice, both parties must try to agree on a mediator. If they fail to agree within 21 days of service of the mediation notice, either party may apply to the President of the Law Institute of Victoria, Australia or his or her nominee for such purposes to appoint a mediator;

c.    the parties must request the mediator to make a determination as to the proportion each party should be responsible for the mediator’s fees (taking into account the nature and merits of the dispute) and the parties must comply with any such determination made by the mediator and account to one another at the conclusion of the mediation accordingly, and failing any such determination by the mediator each party must pay an equal share of the mediator’s fees;

d.    the mediation shall take place in Melbourne, Victoria;

e.    the parties must comply with the mediator’s instructions about the conduct of the mediation;

f.    if the dispute is settled by mediation, each party must sign the terms of settlement, which will bind the parties; and

g.    if the dispute is not settled within 21 days after the mediator has indicated to the parties acceptance of the appointment (or within any other period the parties agree in writing), the mediation must cease.

 

Any terms of settlement may be used in evidence in any court proceedings. The mediation procedure is confidential and:

h.    nothing the parties or the mediator say or do during the mediation procedure; and

i.    no documents concerning the dispute created for the mediation procedure, may be used in or required to be produced in any court proceedings.

Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

 

WHAT PERSONAL INFORMATION DO WE COLLECT FROM THE PEOPLE THAT VISIT OUR WEBSITE AND WHEN?

 

When enquiring about Adjusta-Fit’s products or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

 

We collect information from you when you subscribe to a newsletter, respond to a survey or marketing communication, surf our website, fill out our forms, or when buying a product.

 

HOW DO WE USE YOUR INFORMATION?

 

We may use the information we collect from you in the following ways:

•    To send periodic emails regarding your order or other products and services.

•    To follow up with you after correspondence (email or phone inquiries).

•    To charge, send and deliver your orders.

•    To consider feedback and complaints that you may make to us.

•    To undertake data processing, data analysis, market research or trend analysis;

 

HOW DO WE PROTECT YOUR INFORMATION?

 

We use regular Malware Scanning.

All information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

We use secure payment portals.

 

DO WE USE ‘COOKIES’?

 

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. Similarly, pixels tag and collect data.

 

We use cookies to:

These tools are used to help us understand user preferences based on previous or current site traffic and site interaction and therefore enable us to provide you with improved services and better site experiences in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.

 

THIRD-PARTY DISCLOSURE

 

We work with a number of third parties in carrying out our business and may disclose your personal information to: third parties to facilitate the provision of products and services to you (including to facilitate repairs and customer recalls), such as to product manufacturers and suppliers, couriers and installers. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

 

WE HAVE IMPLEMENTED THE FOLLOWING:

• Demographics and Interests Reporting

 

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

 

OPTING OUT:

 

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

 

You will be notified of any Privacy Policy changes:

•     On our Privacy Policy Page

 

You can change your personal information:

•     By emailing us

 

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@adjustafit.com.au and we will promptly remove you from ALL correspondence.

 

CONTACTING US

 

If there are any questions regarding this privacy policy, you may contact us using the information below.